COVID-19 ORDER FULFILLMENT GUIDELINES
Hello Ice Cream Lover!
We know you want your ice cream fast but please take note of the following guidelines as we navigate our way through this new normal.
1. Due to the existing curfews and limited number of 3rd party courier riders, we are currently implementing the following cut-off times:
- Same Day Delivery (Courier booked by icecreamlovers.ph) Cut-Off Time: 5:00 p.m.
- Same Day Pick Up (Pick up in person or courier booked by customer) Cut-Off Time: 9:00 p.m.
In the event that you are not able to book a courier, we will automatically schedule your order for next day delivery.
2. For order for delivery, please choose the correct shipping fee based on your location (barangay) to avoid delay with your order. Wrong shipping fee area may result to cancellation of your order. We currently offer Free Delivery for all orders worth at least ₱ 2,000.
3. We highly encourage cashless transactions even for pick up orders. We currently accept bank transfers, Gcash, PayMaya, PayPal and credit card payments. For COD, you can order for pick up and book Grab or Lalamove Pabili Service.
Please bear with us. We are working to provide better payment and delivery options to all.